User Agreement

The User Agreement represents the main document governing the relationships between the player and Wizardo casino. By accepting these terms, every user confirms that they have read and understood all the rules concerning the use of the platform and the available services.

This agreement sets out the fundamental principles that govern access to the site, account creation, use of gaming services, and the interaction modes with the casino. For any questions or clarifications, users can contact customer support directly through the official website of Wizardo casino.

Introduction

By using any section of the Wizardo casino site or creating an account, the user automatically accepts the terms of this Agreement, the privacy policy, and the rules related to bonuses, promotions, and games available on the platform.

Before completing registration, it is advisable to carefully read all the conditions of the document.

General Provisions

2. Parties

In this Agreement, the terms "we", "our" or "company" refer to the Wizardo casino platform, while "user" or "client" refer to the person using the site's services.

3. Amendments to the agreement

The administration of Wizardo casino reserves the right to update or change the terms of the agreement for legal, technical, or operational reasons.

The changes will take effect after the publication of the updated version on the official site.

If the user does not accept the new conditions, they can stop using the service.

4. Legal Requirements

Access to the services of Wizardo casino is allowed only to users who:

• are at least 18 years old or the minimum legal age required by the law of their own country;
• use the platform in accordance with local legislation;
• accept full responsibility for any tax obligations related to winnings.

The casino does not provide legal advice and does not guarantee that the use of the site is permitted in all jurisdictions.

5. Account creation

To use all the features of Wizardo casino, the user must create a personal account.

During registration, it is necessary to provide correct and updated information, including:

• valid email address;
• password;
• date of birth;
• other information required by the system.

The casino may require additional documents to verify the customer's identity.

In case of incorrect or incomplete data, the account may be restricted or suspended.

6. KYC and Anti-Money Laundering Procedures

Wizardo casino applies identity verification procedures to ensure platform security.

By accepting the agreement, the user confirms that:

• has reached the legal age to participate in games;
• uses funds of legitimate origin;
• accepts the financial risks associated with gambling.

During verification, some account operations, such as withdrawals, may be temporarily limited.

7. Access Data and Security

After registration, the user is responsible for protecting their access data.

It is prohibited to share:

• login
• password
• security information

with third parties.

All operations carried out through the account are considered the responsibility of the holder.

8. Deposits and Withdrawals

To participate in games, the user must make a deposit to their gaming account.

The user confirms that:

• the funds used legally belong to him;
• does not use third-party payment instruments;
• does not attempt to cancel transactions already completed.

Withdrawal requests may be subject to security checks and the KYC procedure.

Processing times depend on the payment method and internal system checks.

9. Payments and Services

When a user confirms a transaction on the site, the operation is considered authorized and completed.

The payment provider plays a technical role in the process and is not responsible for any additional fees applied by banks or payment systems.

10. Fraud and Prohibited Activities

The following activities are strictly prohibited on Wizardo casino:

• use of automatic software or bots;
• use of unauthorized cards or payment methods;
• manipulation of games or exploiting system errors;
• fraudulent or collusive activities.

Violation of these rules may result in account suspension or closure.

11. Other Prohibited Actions

Users may not:

• use offensive language towards other players or support;
• post harmful or illegal content;
• interfere with the site's operation.

The site may be used solely for personal entertainment purposes.

12. Duration and Termination of the Agreement

Wizardo casino may limit or close an account in the following cases:

• violation of the terms of the agreement;
• suspicion of fraudulent activity;
• operational decisions of the platform.

13. Changes to the Site

The casino may update or modify the site's features, including games, promotions, and services.

14. System Errors

In the event of technical errors or malfunctions, the casino commits to solving the problem as quickly as possible.

15. Calculation Errors

If funds are credited by mistake, the casino may cancel related operations and correct the account balance.

16. Limitation of Liability

The user uses the site voluntarily and accepts that gambling involves financial risks.

17. Violation of the Conditions

In the event of a violation of the agreement, the user may be held liable for any damages or costs arising from their actions.

18. Intellectual Property

All contents on Wizardo casino are protected by intellectual property rights.

Copying or distribution of materials without authorization is prohibited.

19. Personal Data

The casino processes users' personal data according to the privacy policy.

The information collected is used exclusively to provide the platform's services.

20. Cookie

The site uses cookies to enhance navigation and personalize the user's experience.

21. Complaints

In case of a complaint or technical issue, the user can contact customer support through the channels available on the site.

22. Force Majeure

Wizardo casino is not responsible for service interruptions caused by events beyond its control, such as global technical problems or natural disasters.

23. Disclaimer of Liability

The failure to exercise a right by the casino does not imply a waiver of the conditions set forth in this agreement.

24. Severability

If a part of the agreement is considered invalid, the other provisions nonetheless remain applicable.

25. Loyalty Program

Wizardo casino offers a VIP program that rewards players with exclusive benefits.

Among the main benefits:

• cashback up to 20%
• customized bonuses
• priority withdrawals
• access to exclusive missions and tournaments

26. Bonus

The casino offers various bonuses, including the "Spell" based welcome package, which includes:

• 1st Lucky Spell – bonus on first deposit with free spins
• 2nd Power Boost Spell – bonus on second deposit
• 3rd Win Spell – bonus on third deposit

The bonuses are subject to wagering requirements and specific conditions.

27. User's Responsibility

Users must use the platform responsibly and in accordance with the site's rules.

Contact Us

For any questions regarding the terms or the use of the platform, you can contact Wizardo casino customer support through the official website.