User Agreement

The User Agreement is the main document governing the relationship between you and Wizardo casino. By accepting these terms, you confirm that you have read and understood the rules regarding the use of the site, your account, and the available services.

In this agreement we explain the principles governing access to the site, account creation, the use of gaming services, and the ways of interacting with Wizardo casino. For questions or clarifications, you can contact our customer support via the channels available on the official site.

1. Introduction

By using any section of the Wizardo casino site or creating an account, you accept the terms of this Agreement, the Privacy Policy, and the rules relating to bonuses, promotions, and available games.

Before completing registration, we invite you to read all the conditions of this document carefully.

General provisions

2. Parties

In this Agreement, the terms "we", "our", or "Wizardo casino" refer to the Wizardo casino service, while "you", "user", or "customer" indicate the person using the site and related services.

3. Amendments to the agreement

We may update or modify the terms of the agreement for legal, technical, security, or operational reasons.

Amendments take effect after the updated version is published on the official site.

If you do not accept the new conditions, you must stop using the service.

4. Legal requirements

Access to Wizardo casino services is permitted only if:

• you are at least 18 years old or the minimum age required by the law of your country;
• you use the site in compliance with applicable local legislation;
• you accept full responsibility for any tax obligations relating to winnings.

We do not provide legal advice and do not guarantee that the use of the site is permitted in all jurisdictions.

5. Account creation

To use all the features of Wizardo casino, you must create a personal account.

During registration you must provide accurate and up-to-date information, including:

• valid email address;
• password;
• date of birth;
• other information required by the system.

We may request additional documents to verify your identity.

In the event of incorrect or incomplete data, we may restrict or suspend the account.

6. KYC and anti-money laundering procedures

We apply identity verification procedures to protect the account, payments, and the integrity of the service.

By accepting the agreement, you confirm that:

• you have reached the legal age to participate in games;
• you use funds of legitimate origin;
• you understand and accept the financial risks associated with gambling.

During verification, some account operations, including withdrawals, may be temporarily restricted.

7. Login credentials and security

After registration, you are responsible for protecting your login credentials.

It is forbidden to share with third parties:

• login;
• password;
• security information.

All operations carried out through the account are considered the responsibility of the account holder.

8. Deposits and withdrawals

To participate in games, you must make a deposit into your gaming account.

You confirm that:

• the funds used legally belong to you;
• you do not use third-party payment instruments;
• you do not attempt to reverse already completed transactions.

Withdrawal requests may be subject to security checks and the KYC procedure.

Processing times depend on the payment method and internal checks.

9. Payments and services

When you confirm a transaction on the site, the operation is considered authorised and completed.

The payment provider plays a technical role in the process and is not responsible for any additional costs applied by banks or payment systems.

10. Fraud and prohibited activities

The following activities are strictly prohibited on Wizardo casino:

• use of automated software or bots;
• use of unauthorised cards or payment methods;
• manipulation of games or exploitation of system errors;
• fraudulent or collusive activities.

Violation of these rules may result in the suspension or closure of the account.

11. Other prohibited actions

You may not:

• use offensive language towards other players or support staff;
• publish harmful or illegal content;
• interfere with the functioning of the site.

The site may be used exclusively for personal entertainment.

12. Duration and termination of the agreement

We may restrict or close an account in the following cases:

• violation of the terms of the agreement;
• suspicion of fraudulent activity;
• operational, technical, legal, or security needs.

13. Changes to the site

We may update or modify the features of the site, including games, promotions, and services.

14. System errors

In the event of technical errors or malfunctions, we undertake to handle the issue according to applicable procedures and as quickly as possible.

15. Calculation errors

If funds are credited in error, we may cancel related transactions and correct the account balance.

16. Limitation of liability

You use the site voluntarily and accept that gambling involves financial risks.

17. Breach of conditions

In the event of a breach of the agreement, you may be held liable for any damages or costs arising from your actions.

18. Intellectual property

All content on Wizardo casino is protected by intellectual property rights.

Copying or distributing materials without authorisation is prohibited.

19. Personal data

We process personal data in accordance with the Privacy Policy.

The information collected is used to provide services, manage the account, and comply with applicable obligations.

20. Cookies

We use cookies to improve navigation and personalise the experience on the site.

21. Complaints

In the event of a complaint or technical issue, you can contact our customer support via the channels available on the site.

22. Force majeure

Wizardo casino is not responsible for service interruptions caused by events outside our control, such as global technical issues or natural disasters.

23. Waiver

Our failure to exercise a right does not imply waiver of the conditions set out in this agreement.

24. Severability

If any part of the agreement is deemed invalid, the remaining provisions shall nonetheless remain applicable.

25. Loyalty programme

We offer a VIP programme with dedicated benefits for eligible users.

Key benefits may include:

• cashback up to 20%;
• personalised bonuses;
• priority withdrawals;
• access to exclusive missions and tournaments.

26. Bonuses

At Wizardo casino you can find various bonuses, including the "Spell"-based welcome package, which includes:

• 1st Lucky Spell – first deposit bonus with Free Spins;
• 2nd Power Boost Spell – second deposit bonus;
• 3rd Win Spell – third deposit bonus.

Bonuses are subject to wagering requirements and specific conditions.

27. User responsibility

You must use the site responsibly and in compliance with applicable rules.

Contact us

For any questions relating to the terms or use of the site, you can contact Wizardo casino customer support via the channels available on the official site.